Since we founded Wylie Wagg in 2002, we have been committed to running stores that help the people and pets in the communities we serve. We're a family business, and we regard all of our associates as part of our extended family. We have four things we focus on, and those things govern everything we do:
Amazing Customer Service
It's not easy being a small business in a big business world, but we absolutey love, love, love what we do. We appreciate each and every customer who chooses to shop with us. We know you have lots of choices, and your support means the world to us!
If you live near one of our four locations, please stop by for a visit -- with your pet, of course!
We believe in:
Promoting the health and well-being of animals.
If we see any reason why a product will not enhance the life of a pet, we will not carry it.
Making sure our customers have a 100% positive experience with us.
The dedicated people on our staff appreciate our loyal customers and do all that they can to make shopping at Wylie Wagg a wonderful experience.
Supporting green and/or local companies whenever possible.
We have a great selection of eco-friendly products as well as an unique selection of merchandise made in our region.
Offering only truly healthy food and treats.
We could certainly sell more food by offering the most popular and mass marketed brands, but we will not sell anything that doesn't meet our strict criteria for health.
Raising awareness of the importance of animal rescue.
Through relationships with adoption groups, rescue leagues and humane foundations, we've been able to play a large role in uniting homeless pets with loving families. (We all LOVE this part of our jobs!)
Pricing fairly and competitively.
Our goal is for customers to get exceptional value.
Maintaining a caring and rewarding work environment for our team members and customers.
Happy employees promote a positive atmosphere and enable better shopping experiences for our customers.
Our tagline is "Healthy, Happy, Helpful". We think that says it all!